With collaborative meeting notes in Dooly, revenue teams can work together seamlessly at every stage of a deal, from the very first meeting to customer milestones.

Collaborative notes are great for:

From discovery calls to demos to onboarding a new customer, prep for meetings together so you can get aligned and document your perspectives on the call.

Work with your teammates to strategize on account plans, expansion or renewals all in the same doc and connected to Salesforce.

Share what you know with your teammates. Handovers have never been smoother.

Multiple users can be in the same note at the same time, making edits simultaneously. Your actions within the note are visible to other users in real time.

Note Collaboration can also happen async. Users are able to revisit notes at a later stage to make and sync edits individually.

All notes linked to a Salesforce record are collaborative by default. All users can jump into any note at any time, without the need for proactive or reactive sharing workflows.

The quickest way to ensure your team is collaborating on the same note is to share the URL. You can share the URL from the Share Button on the note. Users that you have shared this URL with from within your organization will be re-directed to the in-app note to begin collaborating. If the link is shared with those not within your organization and/or not within Dooly, they will see a non-edible read only version of the note.

If you have not been provided a URL to the note, you can search the note by name in our search tool, or visit the details page of the Record that the note is being taken on.

You can also access any note from the notes page. Notes will be organized by:

Check to make sure the note has been linked to a Salesforce record. All unlinked notes are not collaborative and personal to you. Also, check with your Salesforce administrator to ensure that you have been set up with the correct Salesforce permissions to make applicable edits.

Drafts are unlinked notes. Linking any “draft” note to a Salesforce record will make it accessible and collaborative by your team members in Dooly.

You are able to see who is collaborating with you in real-time. Colorful moving cursors with the name of users actively collaborating will appear while you are working.

We’re keeping track of note collaboration activity in Dooly and we display the activity of users once per session. We do not include the contents of the change.
The Dooly activity feed is accessed by clicking on the avatar panel on the left side of the note stream "Sync" button. From there, select to view the recent activity of one of the listed collaborators.

Collaborators shown in the avatar panel in the top right of the Note Overview are ALL collaborators on that record. Record collaborators include: the record owner, users who have created or updated notes on the record, and users who have updated fields on the record.

All sync activity on a note linked to a Salesforce record is associated with the original note creator (regardless of who pressed "sync"). In Salesforce, the activity of the meeting note will be logged to the owner of the note, not to any of the collaborators.

The current user drafting a task will be auto-assigned to the task (they can change it if they want to), and the note owner will be listed as the creator.

If the note is getting sent to Slack, it will continue to appear with the owner’s credentials rather than collaborators.